Eagle Ray, Inc.

Returning Candidate?

Analyst IT - Life Cycle Coordinator

Analyst IT - Life Cycle Coordinator

ID 
2017-2244
Job Location 
US-VA-Reston
Security Clearance 
TS/SCI/poly

More information about this job

Overview

Coordinates all activities required for the creation of both the development and testing environments for Intelligence Mission Systems within the enterprise laboratory.  Creates documentation to track testing events and provides timely updates to maintain a chronological history.  Schedule meetings, create minutes and track action items to support the enterprise certification test authority life cycle.  Collects test software and tracks the disposition of the software during test events.  Maintain the master schedule for all laboratory test events.  Provides day to day support for the Program Manager and monitor assigned systems.

Responsibilities

  • Serves as single-point-of-contact for all Intelligence Mission Systems requiring support from the laboratory

  • Provides initial contact information and welcome kits for all laboratory and testing customers

  • Schedules and captures minutes for all laboratory and testing meetings as well as publishes and tracks action items

  • Works with Program Managers and Technical Leads to review requirements

  • Captures customer requirements and creates requests for development and test environment construction

  • Coordinates with IT staff to ensure that all work requests are completed accurately, and in a timely manner

  • Collects and labels all media before  it is placed into the media configuration management library

  • Maintains documentation related to the system and the requests for support from the Lab

  • Monitors all assigned events and takes corrective action when required

  • Audits all test events at completion to verify all artifacts are completed

Qualifications

  • 2 years experience working with information systems

  • Experience with a ticketing system or a workflow

  • Strong customer relation skills

  • Knowledge of IT systems architecture

  • Familiarity with SharePoint

  • TS/SCI clearance required with CI Poly

Equal Opportunity Employer/M/F/Disability/Vet/Sexual Orientation/Gender Identity