Eagle Ray, Inc.

  • Sr. Business Process Reengineerging Specialist

    Job Location US-TX-Fort Sam Houston
    Security Clearance
    Public Trust
  • Overview

    Eagle Ray, Inc. seeks qualified individuals to assist in providing full range of acquisition and program management support services in the performance of activities within the Department of Defense (DoD) Defense Health Agency (DHA) Office of the Deputy Assistant Director for Acquisition DAD-A (J-4).


    • Assist ongoing government efforts and initiatives related to the DHA goal of developing and maintaining a high-performance acquisition organization. The support will focus on continue refining and retooling acquisition and business processes to achieve the strategic vision of the organization.
    • Assist the DAD-A (J-4), in acquisition strategic planning, management advisory consulting, acquisition operations quality assurance, new efficiency initiatives, changes in policy, and actions in compliance with the DHA Strategy Map and Objectives.
    • Provide support to manage the DAD-A (J-4) performance and process improvement programs using quantifiable data to shape Continuous Process Improvement (CPI), productivity, and efficiency.
    • Design, maintain, validate, and refine Tier 1-3 performance metrics to measure progress towards procurement strategic goals.
    • Develop, update, and refine performance metric Standard Operating Procedures (SOPs) for each performance metric.
    • Provide recommendations regarding data sources, collection methods, collection frequency, and analytical methods in support of data collection planning.
    • Conduct root cause analysis and other analytical methods to identify areas for improvement and design performance improvement plans.
    • Update and maintain the Driver-Based Performance Management (DBPM) Program.
    • Develop and maintain the Performance Management Tool (PMT) and dashboard to increase transparency into performance.
    • Develop or update operational drivers for each objective and Tier 1 outcome measure.
    • Investigate, design, and align Tier 2 and 3 metrics with operational drivers.
    • Facilitate process improvement activities using Lean principles, Lean Six Sigma (LSS), or other approved process improvement methodology.
    • Validate and refine metrics thresholds, and targets.
    • Determine and execute reporting cadence and audience from applicable regulations.
    • Develop, analyze, and disseminate performance reports.
    • Develop, implement, and maintain consolidated performance report scorecards and reporting tools.



    • Able to obtain a Public Trust
    • Bachelor’s degree (Masters preferred), and have at least 10 years of related experience.
    • Manage use of process improvement, reengineering methodologies, and internet-related methodologies and principles to conduct process modernization projects. These projects help an organization to accomplish their mission and become more efficient and effective in the use of their resources.
    • May support activities such as activity and data modeling, development of modern business methods, identification of best practices, and creating and assessing performance measurements.
    • May also provide group facilitation, interviewing, training, and additional forms of knowledge transfer.
    • May provide daily supervision and direction to other business reengineering specialists and related project activities and staff.
    • General knowledge of federal and DoD acquisition processes, systems, and procurement data standards is required

    Equal Opportunity Employer/M/F/Disability/Vet/Sexual Orientation/Gender Identity


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